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Das AI Team von Hapag-Lloyd, welches nun Mitglied im ARIC geworden ist.

Hapag-Lloyd wird ARIC-Mitglied

Wie begrüßen unser neues Mitglied, die Hapag-Lloyd.

(englisch below)

Als eine der größten Reedereien der Welt treibt Hapag-Lloyd die digitale Transformation der Containerschifffahrt voran und Künstliche Intelligenz (KI) spielt dabei eine zentrale Rolle. Mit dem Beitritt zum Artificial Intelligence Center Hamburg (ARIC) e.V. untermauern wir unser Engagement, KI effizient und verantwortungsvoll einzusetzen.

Unser klares Ziel: Bis 2030 wollen wir 100 Prozent unserer Kund:innen und Mitarbeiter:innen positiv durch KI beeinflussen – unabhängig davon, ob sie im operativen Geschäft, im Vertrieb, im Kundenservice oder im Finanzbereich tätig sind. Und schon heute macht KI im Arbeitsalltag einen spürbaren Unterschied: Unser Chatbot Marina ist eine unternehmenseigene KI-Lösung, die Kolleg:innen dabei unterstützt, unsere Kundschaft noch besser zu betreuen. Mit unserem globalen AI Hub haben wir unsere KI-Kompetenz strategisch gebündelt – mit dem klaren Ziel, die „Undisputed Number One for Quality“ in der Containerschifffahrt zu werden und unseren Kund:innen immer wieder neue Qualitätsstandards zu bieten.

Wir freuen uns auf den Austausch mit der starken ARIC-Community – und darauf, gemeinsam Best Practices zu entwickeln!

 


Hapag-Lloyd joins ARIC – Unlocking the Potential of AI Together

As one of the world’s leading container shipping companies, Hapag-Lloyd is driving the digital transformation of maritime logistics and Artificial Intelligence (AI) plays a key role in this journey. By joining the Artificial Intelligence Center Hamburg (ARIC) e.V., we are further strengthening our efforts to implementing AI in an impactful and responsible way.

The clear target for us is to positively impact 100% of our customers and employees through AI – whether they work in Operations, Sales, Customer Service or Finance. And AI is already making a difference in our daily business today: Our own chatbot, Marina, is a proprietary AI solution that assists colleagues across the company to better serve our customers. With our global AI Hub, we strategically brought together our expertise in AI to reach our ambition of becoming the Undisputed Number One for Quality in container shipping and consistently deliver the highest quality standards to our customers.

We are excited to share experiences and jointly develop best practices across the strong ARIC community!